My Internet works fine at work and at home, but neither Joan's nor my computer will pick up Internet via Ethernet nor wireless at her house.
I've spent a couple hours on the phone with Qwest, our Internet provider. Last night's guy was pretty snippy. It looks as if the modem is working, but we're not getting it on our computers. Qwest man says to call Dell and Dell says "not our problem". FML
More later when I'm happily surfin' once again...
meanwhile Joanie is canning tomatoes - no techie problems there! mmmmmmmmmmmbacktowork....
2 comments:
Hello, this is Steph from Qwest. I am sorry to hear about your problems connecting and with the lack of proper representative action from our technicians you've dealt with. I would be happy to have my specialist contact you to help resolve this. Please send me a copy of this post, your billing phone number and address, as well as a best time and contact number when we can get in touch while you are near the computers to talktous@qwest.com attention Steph. I will have someone get in touch with you.
thank you!
Steph Lake
Manager - Talk To Qwest Team
talktous@qwest.com - attention Steph
www.twitter.com/TalkToQwest
"At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”
they might be worse than IPERS
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